We love creating and delivering training! All our training is bespoke and designed to meet the participants’ exact needs. When we’re asked about providing a training workshop, we start by finding out what your organisation is looking to achieve. We will then provide a training outline with costings.
We provide whole day (6 hours), half day (3 1/2 hours) or bite size training sessions of one or two hours in length. To ensure maximum effectiveness, we recommend group sizes of between four and ten participants. If the training is for less than 4 participants, then coaching will probably be a better option. Click here to find out more about our Coaching Services.
Our training sessions are fully interactive and are structured to engage the participants and make sure they get a good understanding of the workshop topic.
We also offer a management development training programme.
Training can be provided in-house and at a date and time to suit your business needs. From time to time we also run open workshops.
Get in touch for more information about our training and coaching services.
Management & Leadership
- Introduction to Management
- Essential Skills for Supervisors
- Dealing with Performance Issues
- Conducting Disciplinary Meetings
- Delegation & Time Management
- HR Skills for Managers
- Equality & Diversity in the Workplace
Communication
- Interpersonal Skills
- Assertiveness
- Dealing with Difficult People at Work
- Presentation Skills
- Managing Change
- Key Communication Skills
- Life Positions and Improving Self Esteem
Sales & Service
- The Sales Call Cycle
- Providing Excellent Customer Service
- Handling Complaints Effectively
- Dealing with Difficult Customers
- Designing & Running Sales Campaigns
- Objection Handling
- Negotiation