How to handle client complaints about a member of staff to protect your team and business

How to handle client complaints about a member of staff to protect your team and business

As HR consultants in Dorset, we help business owners handle client complaints fairly and confidently - protecting both your people and your reputation. Client complaints happen from time to...

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December News 2025

December News 2025

What happens when key people leave Every small business has those key people you rely on. When they leave after years in the role, they take with them knowledge about suppliers, processes and...

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